We encourage you to follow these recommendations:

Given the concern about coronavirus (COVID-19), we are working closely with public health authorities to provide the most up to date guidance on how to protect yourself and others.

IF YOU FEEL SICK, STAY AT HOME -

If you have a mild illness, respiratory symptoms, or have a fever (38 C or 100.4 F or above), stay home and keep away from others. If your symptoms get worse, call your doctor.
 

WASH YOUR HANDS FREQUENTLY - Wash your hands with liquid soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer with at least 60% alcohol to disinfect your hands. Avoid touching your eyes, nose, and mouth with unwashed hands.
 

COVER YOUR COUGH OR SNEEZE -

Use a tissue to cover your cough or sneeze and throw the tissue in the trash, then wash your hands. If you don't have a tissue within reach, cough or sneeze into your elbow.
 

CLEAN AND DISINFECT YOUR VEHICLE -

Pay special attention to surfaces that you and passengers frequently come in contact with. As always, if you feel uncomfortable picking up a passenger for safety reasons, you can choose not to accept or cancel the trip. However, it is absolutely against our Community Guidelines to discriminate against anyone based on their race or national origin.

 

FOR DRIVER-PARTNERS :
1.No travel in red zones: Vehicles will not operate to and from Government
identified red or containment zones.

 

2.Selfie-authentication of drivers: All driver-partners are required to wear
masks and need to authenticate this before the start of every ride by sharing
a selfie through their partner app.

 

3.Equipped with hygiene kits: Driver-partners will be provided with masks,
sanitizers and disinfectants and can avail these at all walk-in centers across
their cities.
 

4.Vehicleto be cleaned regularly: Common surfaces like the handle, inner
handle and seat to be cleaned before every ride.

 

5.Flexible cancellations: Drivers and customers are being given the option of
cancelling a ride if the other is not wearing a mask to ensure their own safety
as well that of subsequent users.

 

FOR CUSTOMERS:
1.Wearing a mask is compulsory: All customers boarding the cab need to wear
masks and should sanitize before and after every ride.

 

2.AC to be switched off: To avoid re-circulation of air, the AC will be switched
off and windows will be kept open during all rides.

 

3.2 passengers per Vehicle: Only two passengers per ride will be allowed in the
cab. They will also be urged to sit by the windows on the rear of the car.

 

4.Load and unload luggage themselves: To help maintain social distancing,
customers are urged to load and unload luggage themselves.

 

5.Cashless payments: Customers are encouraged to make cashless payments
for the rides to avoid any unnecessary contact.

 

For required more information : Please visit www.who.int